Compliance status

This website is partially compliant with the requirements of Annex A of UNI EN 301549 (WCAG 2.1) due to the cases of non-compliance and/or exceptions listed below.

Not accessible contents

The contents listed below are not accessible for the following reasons: Non-compliance with Italian Law 4/2004.

In order to produce this accessibility statement, we considered the WCAG 2.1 standards and the user experience of a test panel made up of people with different disabilities, who tested the website using different assistive technologies and interaction methods, including screen readers (JAWS, NVDA, VoiceOver), keyboard navigation and magnification features.

Compared with the assessment carried out last year, the overall level of accessibility has improved, reflecting FinecoBank’s commitment to enhancing the user experience for all its customers.

The non-conformities and the corresponding WCAG success criteria are listed below:

1.1.1 Non-text Content: some non-text content does not have an adequate text alternative, or is not correctly identified as decorative, preventing assistive technologies from correctly conveying its meaning.

1.3.1 Info and Relationships: in some cases, information, structure and relationships conveyed visually are not available in text form or cannot be correctly recognized by assistive technologies.

1.4.1 Use of Color: in some cases, colour is the only means used to convey information, indicate a state, distinguish an element or signal an action that is required.

1.4.3 Contrast (Minimum): in some cases, the contrast between text and background is not sufficient to ensure adequate readability.

1.4.4 Resize Text: when increasing text size up to 200%, some content or functionality does not remain fully available or becomes overlapping, clipped, or difficult to use.

2.4.4 Link Purpose (In Context): the purpose of some links cannot be understood from the link text or its associated context, making it difficult to predict the destination or action triggered.

2.4.6 Headings and Labels: some headings or labels do not clearly describe the topic, purpose, or function of the associated content and controls.

3.3.2 Labels or Instructions: some fields or controls that require data entry do not have labels or instructions that are clear enough to understand their purpose and how to fill them in.

4.1.2 Name, Role, Value: for some interface components, the name, role, state, or value is not correctly communicated to assistive technologies, or changes to these are not made available programmatically.

Drafting the accessibility statement

This statement was made on 2026/09/18

The statement was made using a third-party assessment.

Method of sending reports and contact details of the provider

Users can, at any time, report any accessibility issues. To do so, they can write directly to the email address helpdesk@finecobank.com

Feedback mechanism:it.finecobank.com/dichiarazione-di-accessibilita/feedback-accessibilita/

Email address for user reports: helpdesk@finecobank.com

How to send reports to the Agency for Digital Italy (AgID)

In case of unsatisfactory response or failure to respond within thirty days to the notification or request, the interested party can forward a report using the following link agid.gov.it/

Information about the website

Website Published Date: 01/09/2026

Were Usability Tests Performed? Yes

Content Management System (CMS) used: None, in-house development.

Information on the structure

Number of employees with disabilities in the company: 56

Number of workstations for employees with disabilities: 3